When it’s ugly, and when it’s slow. (TWEET THIS) The first one is obvious. If it’s not designed well, looks cheap, and is hard to use, then people will presume that your service or product is the same way. That if you take so little care of your potential customer when they first “meet” you on your website, then they assume you’ll continue in that once they become a paying customer.
The second one may not be as obvious to you, but your website’s speed can be just as important.
We live in a get-it-now society where if anything is slower than we think it should be, we move on (or simply complain). Think about how many times you’ve looked at your phone today because you were going to have to wait 30 seconds before the next “thing” became available. Could have been a line you waited in, a client you waited for, a conversation that was paused, or any number of things. We live in a world where doing “nothing” is looked down upon, and this is reflected in people’s patience while surfing the web. If you can’t have your website page up in the first 3 seconds of connection, then you’ll run into problems. So obviously, the faster the better.
But the problem is never as important as the solution, so here are 3 ways you can improve your website’s speed today! Whether you like it or not, there are two things that turn off people from your website more than anything else.

